Two free ports and plans. Limited time only.

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A plan includes a port, 2 virtual connections and set bandwidth for free for 12 months.
You only pay for your cross connect with your data center.

1Gbps Port

A 1Gbps port in a connected data center is included free of charge in your plan.


2 virtual connections

Make two virtual connections per port, even to cloud providers including AWS.

Bandwidth included

Included bandwidth is based on your data center location. See below.

Your free plan and included bandwidth is based on the location of your data center


of your data center

Plans are based on data center region


bandwidth (Mbps)

Connect within your city


bandwidth (Mbps)

Connect within your region


bandwidth (Mbps)

Connect to any other region



Asia 1

Hong Kong, Japan, Singapore


Asia 2

Malaysia, Philippines, Thailand, Vietnam


Europe 1

France, Germany, Netherlands, UK


Europe 2

Italy, Sweden, Switzerland


Middle East



Your country not listed? Stay tuned as we continue to roll out Console Connect across PCCW Global’s network.

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Frequently asked questions


When does the free offer end?

The Offer ends on 31 October 2018.

The Free Plan is valid for a period of 12 months from the Plan Start Date.

How does the free plan work? What is included?

The Offer entitles your Company to two Free Plans.

Each Free Plan consists of three features: Port, Bandwidth and Connections. Other features may be included, from time to time at the sole discretion of PCCW Global.

The Port Feature entitles your Company to a single 1GE Port in any Console Connect enabled PoP offered by the Company.

Bandwidth is available in Metro, Regional and Global buckets and is measured in Mbps. Allocation of Bandwidth to each bucket varies depending on the Free Plan Region.

Metro Bandwidth is consumed when creating Connections between Ports in the same Metro.

  • Regional Bandwidth is consumed on Connections between Ports in the same Region.
  • Global Bandwidth is consumed on Connections between Ports in separate Regions.
  • Bandwidth and Connections in a Free Plan are bound to the Port. They cannot be redistributed to other Free Plans.

Each Free Plan entitles your Company to 2 Connections.

What happens when my free plan ends?

The Free Plan is valid for a period of 12 months from the Plan Start Date.

The Free Plan Offer will automatically terminate at the end of the 12 months.  If you want to continue to use the Service then you will need to transition to a paid plan.

Can I upgrade during my free plan and if so, how much will it cost?

Yes! Talk directly with your Business Development Manager or get in touch with us at to discuss your needs.

I need more capacity, can I upgrade?

Yes! Talk directly with your Business Development Manager or get in touch with us at to discuss your needs.

Are there any other costs?

The Free Plan, including port, connections and bandwidth is provided free of charge.

Your Company is required to provide its own Ethernet Local Access. You just need to pay for the cross-connect with your data center.


How do I get my network ready?

Sign up to Console Connect and then create your Company on the platform.

Once we have verified your Company, you will be able to order your Free plan/port!

You’ll need to arrange a cross-connect with your data center (we’ll provide the LOA). As soon as your port is active, you can start making connections.

In which data centers can I connect to Console Connect?

We are in the process of rolling out the Console Connect platform to data centers in:

  • Australia
  • Belgium
  • France
  • Germany
  • Hong Kong
  • Indonesia
  • Italy
  • Japan
  • Korea
  • Malaysia
  • Netherlands
  • Philippines
  • Qatar
  • Singapore
  • Sweden
  • Switzeland
  • Taiwan
  • Thailand
  • UAE
  • UK
  • Vietnam

What if my data center isn't listed?

There is a good chance your data center is on our roadmap. Please get in touch to discuss!

How do I order a port?

Once your company is verified on Console Connect, you can order your plan and port.

We’ll provide you with an LOA to take to your data center so that you can arrange your cross-connect. As soon as this is done, your port will be active and you’ll be ready to start connecting to cloud providers and business partners!

How many ports can I have?

Two. Each Free Plan entitles you to one free port and you can have two Free Plans.


  1. The free plan commences the day your port is activated. The free plan is valid for 12 months from that date. This offer is valid until 31 October, 2018.
  2. When you accept this plan, your port will be reserved. You must activate your port within 14 days. If you do not activate your port within this period, your plan will be cancelled and the reserved port will be released.
  3. A single company is eligible for a maximum of 2 ports with one plan per port.
  4. Bandwidth is associated to a particular port and entitlements can not be transferred between ports.
  5. Additional bandwidth and connections are available on request. Charges may apply. Please contact to discuss your needs.